Please note that tracking information sometimes takes a few days to update after dispatch!

FAQ's

We’ve compiled everything you need to know in one convenient place, but if you still have questions, visit our help centre!

How long does shipping take?

Standard shipping takes 5–9 business days, following a 1–2 business day processing time.

If you choose express shipping at checkout, your order is pushed to the front of the line for priority processing and faster delivery.

What is your refund and return policy?

We offer a 90-day money back guarantee. If you’re not happy with your items for any reason, just reach out to our support team at hello@senarah.com and we’ll help you with a return or exchange.