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FAQ

Weโ€™ve compiled everything you need to know in one convenient place, but if you still have questions, drop us a message!

Get in touch with our team

How long does shipping take?

Due to the influx of orders from our ongoing sale period, there will be a slight delay in dispatch. Rest assured, all orders will be shipped within a 1-2 business day timeframe

Depending on your geographic location, the delivery may take approximately 5-9 business days

Although we offer shipping to all countries, a few islands are excluded from our delivery area. If your country is available during checkout we ship to your country

What is your refund and return policy?

We have a 90-Day Guarantee. This means if you don't love the Senarah Toddler Carrier, we will refund you 100% of your money within 90 days of purchase